Each product strictly follows 6 long processing stages,
For each of these phases we dedicate the utmost care in every detail so that the final product is the result of a unique, inimitable and unchanged work over time.
1) Turning and modeling: to give shape to the majolica, hand made process e not with molds.
2) Drying: Our products are subjected to slow, gradual and natural drying without sudden changes in temperature, in order to expel all the water contained in the clay,
3) First cooking: With ovens that reach temperatures estimated at about 1000 ° for 13 hours.
4) Glazing: Nwhich the products acquire a totally white color based on oxides and kaolin,
So ready to pass into the hands of the decorators who will give color and style to the creations.
The colors used in our laboratories are designed and studied both for color tones and for effect.
5) Decoration: The Decorative phase is characterized by giving style to our creations with shades of colors studied and made by us in the laboratory. Colors, shapes and style are the goal to personalize our SOFIA brand.
6) Second firing: The second firing is the most important phase where everything that is cooked at the set temperatures acquires luster and brightness, thus enhancing shapes and colors.
To certify that every single object has gone through the six processing stages that make it authentic and unalterable over time and that has passed rigorous quality controls.
Our products are made entirely by hand, so some small imperfections are not to be considered defects, but proof of the uniqueness of the piece.
The object you will receive may differ slightly from the photo, another proof of the handwork of each work.
The article will be made to order.
For this reason Refunds for afterthought are not accepted.
Times maximum of production: 15/20 working days
If you need delivery before the deadlines
you can contact us for availability or exact timing.
For shipments to Canada, the United States and Russia, the travel time is 7 to 15 business days.
If you need faster delivery, please contact us we will give you a faster service quote.
Free return within 14 days of delivery in case of an object different from the description, broken or defective,
Promptly notify, maximum within 8 days in the event of damage during transport.
IMPORTANT:
The goods travel insured and it is carefully and carefully packaged and checked before shipment.
Sign the courier receipt always subject to reservations, items that show damage during transport will be replaced only in the case of conditional reception.
Shipping costs are not valid for Northern Ireland, islands and overseas territories, both in Europe and America.
Before payment contact us for a quote.
The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union.
In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination.
For more information, you can contact eBay customer service or your country’s customs office.
In all cases, any costs related to import taxes and / or customs duties will be borne by the buyer.
