Terms of sale
Our products are made entirely by hand, so some small imperfections are not to be considered defects, but proof of the uniqueness of the piece.
The object you will receive may differ slightly from the photo, another proof of the handwork of each work.
The article will be made to order.
Because of this reason we do not accept returns for afterthought.
Maximum production times: 5 working days.
If you need delivery earlier than the deadline,
you can contact us for availability or exact timing.
For shipments to Canada and the United States, the travel time is 7 to 15 business days.
If you need faster delivery, please contact us we will give you a faster service quote.
Shipping costs are not valid for Northern Ireland, islands and overseas territories, either in Europe or America.
Before payment contact us for a quote,
The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union.
In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination.
For more information, you can contact eBay customer service or your country’s customs office.
In all cases, any costs related to import taxes and / or customs duties will be borne by the buyer.
Free return within 14 days of delivery in case of an object different from the description, broken or defective,
Promptly notify, maximum within 4 days, in the event of damage during transport.
IMPORTANT:
The goods travel insured and it is carefully and carefully packaged and checked before shipment.
Sign the courier receipt always subject to reservations, items that show damage during transport will be replaced only in the case of conditional reception.