Terms of sale

Our products are made entirely by hand, so some small imperfections are not from consider defects, but proof of the uniqueness of the piece.

The object you will receive may differ slightly from the photo, another proof of the handwork of each work.

The item will be made to order and will be a personalized item.

For this reason refunds are not accepted for afterthought.

Times maximum production time: 3 to 6 weeks,

If you need delivery before the deadline,

you can contact us to know the availability or the exact timing.

For shipments to Canada, the United States and Russia, the travel time is 7 to 15 business days.

If you need faster delivery, please contact us we will give you a faster service quote.

Free returns within 14 days of delivery

Only in case of object different from the description, broken or defective.

Promptly notify (maximum within 8 days) in the event of damage during transport, in order to have the right to replacement.

IMPORTANT:

The goods travel insured and it is carefully and carefully packaged and checked before shipment.

Sign the courier receipt always with reserve, items that show damage during transport will be replaced only in the case of conditional reception.

Shipping costs are not valid for Northern Ireland, islands and overseas territories, both in Europe and America.

Before payment contact us for a quote.

The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union.

In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination.

For more information, you can contact eBay customer service or your country’s customs office.

In all cases, any costs related to import taxes and / or customs duties will be borne by the buyer.