Terms of sale

Our products are made entirely by hand for this reason some small imperfections are not from consider defects, but proof of the uniqueness of the piece.

The item you will receive may differ slightly from the photo, another proof of the handwork of each Opera.

The item will be made to order and will be a unique and personalized object.

For this reason we do not accept returns for afterthought.

Times maximum production time: 3 to 6 weeks,

If you need delivery earlier than the deadline,

you can contact us to know the availability or the exact timing. 

For shipments to Canada, the United States and Russia, the travel time is 7 to 15 business days.

If you need faster delivery, please contact us we will give you a faster service quote.

We ship worldwide, if you can’t find your country among the options, please contact us for the quote.

Free return within 14 days of delivery sonly in case of object different from the description, broken or defective.

Promptly notify (maximum within 8 days) in case of damage during transport, to have a straight replacement. 

IMPORTANT: 

The goods travel insured and it is carefully and carefully packaged and checked before shipment. 

Sign the courier receipt always subject to reservations, items that show damage during transport will be replaced only in the case of conditional reception.

Shipping costs are not valid for islands and overseas territories, both in Europe and America.

Before payment contact us for a quote.

The products sold are not subject to any import tax or customs duty, if the product is sold and delivered in Italy or within the European Union.

In the case of deliveries to countries outside the European Union, the products may be subject to import taxes and / or customs duties depending on the type of product and the country of destination.

For more information, you can contact eBay customer service or your country’s customs office.

In all cases, any costs related to import taxes and / or customs duties will be borne by the buyer.